Requirements

Can I use my car driver’s license or motorcycle permit to rent a motorcycle?
No, a valid motorcycle license is required.

Can I use my international driver’s license?
A valid motorcycle license issued in your state or country is acceptable as well as an international license.

Do I need insurance?
Yes, insurance is required by state law and provided by the rental company at the time of signing together with additional options to extend your coverage. There is usually a $2000 deposit to cover minimum damages. Rental companies may offer the Loss Damage Waiver coverage that is highly recommended considering the price of most motorcycles, specially big H-D V-Twin.  To be on the safe side,  you should at least make sure that your rental unit is covered by your own policy or any other policy you may subscribe for the duration of your vacations.

What are your age requirements?
You have to be at least 21 years of age.

What experience do I need as a rider?
As a rider it is highly recommended that you show ability to drive a heavyweight motorcycle.

Services

Do I have to rent my motorcycle through Laidlaw’s to take advantage of the guide services proposed by LAB?
No you do not . You are free to rent whatever bike, wherever you want. Keep in mind that we ride rather long days and that we cruise:-) See your other options here

Do I have to book my hotel room with LAB and its motel partner Saga Motor Hotel in Pasadena?
No you do not. Be aware that if needed your ride may start at the Saga, usually at 9 am,  sometimes at 8 am if the ride is a longer one.

Does your H-D partner  pick up and drop off customers between the Saga Motor Hotel in Pasadena and its location ?
LAB  provides this service to its customer and LaidLaw’s may join in when a delivery truck is available and LAB’s van is not.

Does your H-D partner  deliver and pick up the vehicle?
Yes, when a delivery truck is available.  There is a fee for this service and it is based on the rental duration.
Other rental companies may also offer delivery and pick up services for an extra fee.

Does your H-D partner  pick up at the airports?
Yes, Laidlaw’s picks up from the airport and deliver to the airport for a fee when a delivery truck is available but only  for a rental duration equal or superior to 7 days.

Method of payment

What forms of payment do you accept?
You can pay cash, PayPal, credit card, or debit card.

Can I use another persons credit card for renting a vehicle?
Yes, but the card holder must be present  with proper i.d. to sign the rental contract.

Accessories

Does your H-D partner offer accessories with the rental?
D.O.T Helmet for rider & Passenger. Other rental companies may also offer jacket rental

Additional charges

Is there an additional rental charge for more than one driver?
No.

Is there an additional charge for fuel?
Upon return of the unit, fuel  level must be the same as when it was given to you.

Is there an additional charge for mileage?
No. All rentals come with unlimited mileage.

Returning vehicles

If I have a flight leaving during your closing hours, is there anywhere I can leave the rental?
No, you need to adjust your rental period with the rental company of your choosing and LAB in order to return the rental during opening days and hours.